Privacy Policy for Crosto Apps

Effective Date: September 27, 2025

This Privacy Policy applies to all Crosto applications, including Crosto (customer app), Crosto Restaurant, and Crosto Rider (collectively, "Crosto", "we", "our", or "us"). By using any of our apps, you agree to the practices described in this policy.

1. Information We Collect

• Account Information: Name, email address, phone number, delivery address, and login credentials.
• Payment Information: Payment details (processed securely via third-party providers — we do not store full card numbers).
• Location Data: Approximate and precise location for:
  • Customers – to show nearby restaurants and delivery tracking.
  • Riders – to enable navigation and delivery routing.
  • Restaurants – to set delivery coverage areas.
• Device Information: IP address, device identifiers, operating system, and crash logs for analytics and security.
• Usage Data: App activity such as viewed restaurants, placed orders, and interactions with features.

2. How We Use Information

We use the collected information to:

• Provide, operate, and improve our services.
• Process orders, deliveries, and payments.
• Display nearby restaurants and delivery status using maps.
• Ensure rider navigation and optimize delivery routes.
• Communicate with you about your orders, support requests, and updates.
• Detect, prevent, and address fraud, abuse, or security issues.

3. Third-Party Services

We use trusted third-party services to operate our apps. These may collect information according to their own privacy policies:

• Google Maps API: Used for displaying maps, calculating routes, and location-based services (Google Privacy Policy).
• Payment Providers: Such as Stripe or other payment gateways for processing payments securely.
• Analytics and Crash Reporting: Services like Firebase or similar to monitor performance and improve reliability.

4. Data Sharing

We do not sell your personal data. We may share information with:

• Riders and restaurants, to complete orders and deliveries.
• Vendors and service providers who help us run our platform.
• Law enforcement or authorities when required by law.

5. Security

We take reasonable technical and organizational measures to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security of your data.

6. Children’s Privacy

Our apps are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided personal information, we will delete it.

7. International Data Transfers

Your information may be processed in countries other than your own. By using our apps, you consent to the transfer of information outside your country.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted with a new effective date at the top of this page.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, you can contact us at:

Email: support@crosto.com

This policy is provided for compliance purposes including App Store submission. For legal compliance with specific jurisdictions (such as GDPR or CCPA), please consult a qualified professional.